Imprint

This Imprint provides legally required company information for customers, authorities, and partners in accordance with UK business disclosure requirements.
It includes all identification, contact, operational, and legal details relevant to the operation of Trravec.

1. Company Information

Webshop Name: Trravec
Business Type: Online Retail – Garden Tools & Outdoor Equipment
Registered Address / Warehouse Address:
1 Battle Rd, Newton Abbot TQ12 6RY, United Kingdom

This is the official location for:

  • Shipping

  • Returns

  • Logistics

  • Business correspondence

Please send all returns or business letters to this address.

2. Contact Information

You may reach us through the following official channels:

Email: info@trravec.com
Phone: +44 14 8472 5490

Customer Service Opening Hours (GMT):

  • Monday to Friday: 09:00 – 17:00

  • Saturday & Sunday: Closed

We strive to respond to all customer inquiries within 24–48 hours on working days.

3. Legal Responsibility for Website Content

Trravec is responsible for all content published on:
www.trravec.com (your domain, update if needed)

This includes:

  • Product information

  • Images & descriptions

  • Policies & legal documents

  • Customer service statements

Should you notice any errors or misleading information, please contact us immediately at info@trravec.com.

4. VAT & Tax Information

If your business is VAT-registered, you may add:
VAT Number: (Add if applicable)
If not VAT-registered yet, replace with:
“Trravec is not currently VAT registered. VAT information will be updated as soon as registration is completed.”

5. Responsible Person (Owner / Director)

Responsible for Website & Business Operations:
Trravec Management Team
(Contact via: info@trravec.com)

This section ensures compliance with business transparency requirements.

6. Dispute Resolution & Consumer Rights

We fully comply with UK consumer protection laws, including:

  • Consumer Rights Act 2015

  • UK GDPR (data protection)

  • Distance Selling Regulations

  • E-commerce Regulations

In case of disputes, customers may contact:

  • Trravec customer support (info@trravec.com)

  • UK trading standards

  • Citizens Advice consumer helpline

We aim to resolve all concerns amicably and professionally.

7. Disclaimer

While we strive to keep all information on our website accurate and current:

  • We cannot guarantee complete accuracy at all times

  • Product details may vary slightly

  • We reserve the right to update website content without prior notice

Use of this website is at your own discretion.

8. External Links

Our website may include links to third-party websites.
Trravec:

  • Has no control over external content

  • Is not responsible for any damages resulting from external sites

  • Does not endorse third-party content unless explicitly stated

If a link appears broken or harmful, please contact us immediately.

9. Intellectual Property

All content on this website is protected by copyright, including:

  • Product images

  • Logos

  • Graphics

  • Text

  • Layout

  • Branding

Reproduction or use without written permission is strictly prohibited.

10. Data Protection Officer (DPO)

For questions about data privacy or GDPR compliance, please contact:

Data Protection Department
Email: info@trravec.com

We will respond within legal timeframes for all data access or deletion requests.

11. E-Commerce & Logistics Operations

All orders are processed and fulfilled from:

📍 Trravec Fulfilment Centre
1 Battle Rd, Newton Abbot TQ12 6RY, United Kingdom

This location handles:

  • Product storage

  • Order packing

  • Shipping

  • Return handling

12. Complaints & Business Correspondence

If you wish to submit a formal business complaint or letter, please send it to:

Trravec — Complaints Department
1 Battle Rd, Newton Abbot TQ12 6RY
United Kingdom

Or email us at: info@trravec.com

We take customer satisfaction seriously and commit to fair and prompt resolution.

13. Governing Law

This website and all activities of Trravec are governed by:

Laws of England and Wales

Legal disputes may be addressed in the appropriate UK courts.

14. Last Revision

These details are kept up to date.
If any information changes, we update this Imprint immediately.